Accessibility Statement for Cleaner Kentish Town

Cleaner Kentish Town is committed to providing an accessible and inclusive online experience for residents, visitors, and organisations who want to help keep the Kentish Town area cleaner and more welcoming. We aim to ensure that as many people as possible can use our digital services, regardless of technology, ability, or circumstances.

Our Accessibility Commitment

Our goal is for the Cleaner Kentish Town website and online tools to meet the Web Content Accessibility Guidelines version 2.1, level AA. These guidelines explain how to make web content more accessible for disabled people and more user friendly for everyone. We work to apply these standards across our content, including information about local cleaning initiatives, reporting problems, and taking part in community activities in the Cleaner Kentish Town area.

How Our Website Is Designed to Be Accessible

The Cleaner Kentish Town website has been designed and developed with accessibility in mind. We use clear headings, consistent layouts, and descriptive text to support a wide range of users. Content is written in plain language where possible, and we avoid unnecessary jargon so that key information about accessible Cleaner Kentish Town services can be easily understood.

We aim to ensure that text is readable with sufficient colour contrast against its background so that it can be viewed by users with visual impairments or in different lighting conditions. We also work to ensure that information is not conveyed by colour alone and that important messages can be understood in multiple ways.

Screen-Reader Support

The site is built to work with commonly used screen readers by including meaningful page titles, structured headings, and descriptive labels. We aim to provide alternative text for images where they convey important information about Cleaner Kentish Town activities, such as community clean-up events, maps, or local environmental projects. Decorative images are either avoided or marked so that they can be skipped by assistive technologies.

Interactive elements, such as buttons and form fields, are designed with accessible names and roles so that screen-reader users receive clear feedback when navigating and submitting information, for example when reporting litter or requesting support for keeping the local streets clean.

Keyboard Navigation

All key functions of the Cleaner Kentish Town website should be usable with a keyboard alone, without requiring a mouse or touch screen. Users can move through the site in a logical order using the Tab, Shift plus Tab, and Enter keys. Focus indicators are used so that the currently selected element is visible on the screen.

We aim to avoid keyboard traps, so that users can always move forwards and backwards through content and exit interactive components. Menus, forms, and any dialogue boxes are designed to be accessible through keyboard navigation, helping users to take part in accessible Cleaner Kentish Town services even if they cannot use a pointing device.

Ongoing Improvements

Accessibility is an ongoing process. We regularly review our pages, especially when new content or features are added, to check that they continue to meet WCAG 2.1 AA requirements. Where we identify issues, we work to fix them as quickly as reasonably possible, prioritising features that affect essential tasks, such as reporting environmental concerns or finding information on local cleaning events.

Accessibility Feedback and Requests

If you experience any problems accessing information on the Cleaner Kentish Town website, or if you need content in a different format such as large print or easy read, you can contact us using the contact form provided on our website or by using the contact details listed on our contact page. Please include details of the page or service you were trying to use and the type of barrier you encountered, so we can better understand and address the issue.

We take accessibility feedback seriously and use it to improve our services for everyone in the Cleaner Kentish Town community. While we may not be able to meet every request immediately, we will explain what we can do and work with you to find a suitable alternative wherever possible.